Tourism + Hospitality
International, 2009
The tourist experience, whether traveller, customer or consumer, is at the core of the hospitality industry. The physical, cultural, economic, social and legislative environment that contributes to this experience is complex and constantly changing. Kwokka has been engaged in many aspects of the tourism industry; from the conceptual development of theme parks to the design and management of resorts, from the marketing and administration of short stay accommodation to the co-ordination of staff and systems focused on streamlining the operation of hotels.